Founded in 1990, ACCORD LIMITED is a Chicago based consulting firm of senior-level consultants and its strategic partners, nationally serving a broad range of industries and organizations. ACCORD has assisted over 600 health care, for-profit, and not-for-profit organizations realize their potential - their visions of what they want to become. Whether helping a client create a strategic plan, enhance its governance, or facilitate change, ACCORD's mission and promise is to exceed clients' expectations.
Our Support Team
Pamela R. Knecht
Pamela R. Knecht, President and CEO of ACCORD LIMITED, has provided consulting services to a wide range of industries and organizations over her 36-year career. Her clients include for-profit and not-for-profit organizations in industries such as health care, financial services, distribution, retail, professional services, manufacturing, associations, social services, arts, and education. She has deep expertise in not-for-profit healthcare and closely-held and family owned businesses. During the last 24 years, she has focused on assisting owners, boards and CEOs across the country with strategic planning; governance education; assessment; restructuring and development; strategic planning; organizational diagnosis and change management; team effectiveness; physician collaboration; and merger / affiliation facilitation.
Pam works closely with her clients to custom-design and facilitate processes and events that enable owners, board members and senior-level executives to clarify their mission, vision and goals. In addition, she helps them to develop their organization and their teams to support implementation of their strategic plans and to enhance their efficiency and effectiveness.
Pam is a frequent speaker and facilitator at hospital and health system board retreats as well as at local, regional, and national health care conferences. Her presentations to hospitals, health systems, family business centers, associations, and other organizations address issues related to strategic planning and governance effectiveness. She is a faculty member for The Governance Institute, iProtean, and numerous state hospital associations. She served as a faculty member for the American Hospital Association’s Center for Healthcare Governance.
Pam has authored numerous articles for AHA’s Trustee Magazine, Great Boards, ACHE’s Healthcare Executive and The Governance Institute’s BoardRoom Press. Her articles and white papers address various aspects of strategic planning and board effectiveness including structure, composition and functioning.
Prior to joining ACCORD LIMITED, Pam was a consultant for an executive education and organization development firm that served the Fortune 200. Pam and her colleagues helped CEOs and their direct reports to understand the strategic challenges that would be facing their industry and organization over the next five to ten years. During the previous ten years, Pam consulted within the computer and telecommunications industries where her clients included not-for-profit, for profit, privately-held and publicly traded organizations.
Ms. Knecht is a graduate of Smith College in Northampton, Massachusetts, and is a member of the Society for Healthcare Strategy and Market Development and the American College of Healthcare Executives.
Links for Organizations for Whom Pam Serves as Faculty
Edward A. Kazemek
As the principal founder and Chairman of ACCORD LIMITED, Mr. Kazemek works closely with other ACCORD consultants to ensure the highest level of quality service and to identify creative solutions to the issues and problems facing our clients.
Mr. Kazemek has approximately 40 years of experience in the management consulting field serving a variety of industries and types of organizations, including health care, manufacturing, distribution, financial services, not-for-profit, closely-held and Fortune 1000 companies. Before co-founding ACCORD, Mr. Kazemek was a national partner in one of the largest professional services organizations in the United States. Prior to that, Mr. Kazemek was the Chairman of a highly successful national consulting firm, which he co-founded in 1974.
Mr. Kazemek’s areas of specialization include: governance assessment, restructuring and development; strategic planning; organizational analysis and development; change management; merger/collaborative arrangements; facilitating integration and effective management in complex organizations.
More than 80 articles/monographs written by Mr. Kazemek have been published in professional and trade journals and newspapers and magazines, including the best-selling white papers published by The Governance Institute in San Diego on the board’s role in strategic direction-setting, the evolution of health systems, and addressing growing challenges to an institution’s integrity, and hospital-physician collaboration. Mr. Kazemek is a frequent speaker on a number of business and health care subjects, such as strategic planning approaches, governance effectiveness, change management, merger/collaborative ventures, and organization development issues. He was also on the faculty and one of the Governance Advisors of The Governance Institute in San Diego, California for over 15 years.
Mr. Kazemek completed his undergraduate and graduate work in the Behavioral Sciences Program at the University of Illinois, Chicago. He also completed a number of post-graduate programs in organization development and change management, including Cape Cod Institute workshops taught by Dr. Edgar Schein and Dr. Warren Bennis.
Barry S. Bader
Barry S. Bader is a Senior Advisor to ACCORD LIMITED. Before joining ACCORD in 2015, Barry headed his own firm Bader & Associates, specializing in the governance of hospitals and health systems. Since 1980 Barry has facilitated board retreats and consulted on governance assessment, improvement and redesign initiatives for hospitals, health systems and other health related organizations throughout the U.S. and Canada.
Barry is an advocate for governance accountability, integrity and transparency; visionary strategic thinking; streamlined board and committee structures; ongoing board education and active engagement; and a strong relationship between the governing board and CEO.
He is the founder of the Great Boards newsletter and website, now published through the American Hospital Association. He also served on the faculty and was Governance Advisor for The Governance Institute. He has served on the Board of Trustees of Suburban Hospital, Bethesda, MD as well as the Board Quality Committee at Phoenix Children’s Hospital.
Prior to his consulting career, Barry held positions with the Maryland Hospital Education Institute, the American Bankers Association, the National Civil Service League and the U.S. Equal Employment Opportunity Commission. He resides in Scottsdale, Arizona and northern New Jersey.
Barry has served as a Senior Advisor and faculty member for the American Hospital Association's Center for Healthcare Governance and as a member of the Center's National Board of Advisors.
Over her 20-year career, Karma Bass has been a sought-after speaker, facilitator, and consultant with deep knowledge and experience in governance, strategic planning, philanthropy, quality oversight, health care policy, and board effectiveness.
Before joining Via Healthcare Consulting, she worked with ACCORD LIMITED, a Chicago-based consulting firm serving clients nationwide with their strategic planning, governance, speaking and board retreats. She spent two years as president and CEO of Alliance Healthcare Foundation in San Diego, California where she reported to an independent, eleven-person not-for-profit board.
Notably, Ms. Bass spent 10 years at The Governance Institute holding various positions including Vice President, Membership Services and Director of Research & Publications. During her time at The Governance Institute, she oversaw the prestigious biennial hospital governance practices survey tracking trends in US hospitals and health systems.
During three years at the Hospital Council of San Diego and Imperial Counties, she facilitated the first-ever collaborative community health needs assessment for San Diego’s 32 hospitals, responding to the then-newly-implemented California Hospital Community Benefit law. Her experience gives her a uniquely valuable perspective as a consultant to hospital and health systems boards today.
Ms. Bass is board-certified in healthcare management and holds a master's degree in public health with a focus in health services administration from San Diego State University. She received her bachelor's degree from the University of California, San Diego. She lives in Carlsbad, California with her husband and two children.
Tracey L. Camp
Ms. Tracey Camp is a Senior Consultant with Krentz Consulting LLC, a consulting firm focused on assisting healthcare organizations with their business strategy. She has 28 years of consulting experience in strategic, service line, and medical staff development engagements. She is expert at creating competitive assessments and converting data into meaningful information to support strategic decision-making. She has demand modeling expertise in a variety of inpatient and outpatient services and has a deep understanding of pediatric healthcare.
Ms. Camp is a speaker and author on the topics of effective data presentation and competitive assessments. Ms. Camp holds a Bachelor of Arts from Northwestern University. She started her healthcare consulting career in 1987 at Jennings Ryan & Kolb, and continued with the practice after it was acquired by Noblis in 2004. Prior to consulting, Ms. Camp was a technical researcher at the Center for Health Services and Policy Research at Northwestern University.
Susanna E. Krentz
Ms. Susanna E. Krentz is President and founder of Krentz Consulting LLC, a consulting firm focused on assisting healthcare organizations with their business strategy. She has over thirty years of advisory experience in strategic and service line planning, process facilitation, and medical staff strategy for a wide range of healthcare organizations.
Ms. Krentz is a frequent speaker and author on healthcare strategy and financial topics. She served as a Board member for the Society for Healthcare Strategy and Market Development of the American Hospital Association. She received the Award for Individual Professional Excellence in 2000 from SHSMD, and The Yale Medal from Yale University in 2010.
Ms. Krentz holds her Master of Business Administration from the Booth Graduate School of Business at the University of Chicago and her Bachelor of Arts from Yale University. Prior to founding Krentz Consulting LLC she was the Deputy Director for Health Innovation at Noblis, Executive Vice President of Jennings Ryan & Kolb, and a consultant with Amherst Associates.
Gary Murdock is a consultant to healthcare organizations on governing board development, corporate structure strategy, and healthcare policy. Mr. Murdock has presented and facilitated discussions on healthcare issues including medical economics of the US health system, strategic plan development, and implications of Medicare and Medicaid policy at the local, state, and international levels.
Until 2017, Mr. Murdock served as vice president of health policy and governmental affairs for WVU Medicine, the largest healthcare provider in the state. WVU Medicine includes seven hospitals and the West Virginia University academic medical center. In his 25-year career at WVU Medicine, he served as a financial analyst, directed a hospital-wide health information management office, led the program development team for both the hospital and the physician practice, and served as vice president of marketing, planning, and communications. As VP of strategic planning he guided the strategic planning processes that resulted in the development of a joint operating agreement for the hospitals and physician practices that were previously managed separately. As the West Virginia University system grew from one hospital to a system with over twenty-five corporations, Mr. Murdock’s work on hospital governance issues included:
Planning and facilitation of board retreats to achieve strategic alignment.
Board restructuring and bylaw review.
Consensus building and understanding related to corporate reserve powers after mergers and acquisitions.
Roles and integration of subcommittee functions across multiple boards.
Mr. Murdock is currently President of the Board of Directors of the West Virginia Partnership for Health Innovation, a nonprofit statewide coalition of health organizations and individuals working with state government, universities, and providers to develop strategies for improving the state's healthcare delivery network.
Prior to working for WVU Hospitals, he worked as an industrial engineer in the textile industry in North Carolina and Virginia and was a teaching fellow in the WVU School of Engineering. Murdock graduated from WVU in 1985 with a bachelor’s degree in industrial engineering.
Bill D. Stamp
Bill Stamp has 25 years of experience in healthcare, with nearly 20 years working closely with executives and boards of directors. He has provided consulting services to health care and other not-for-profit clients in the areas of strategic planning, market planning, and governance effectiveness.
Bill has been working with ACCORD LIMITED for the past two years to facilitate processes associated with governance restructuring, affiliation review, and board self-assessments. He has established innovative solutions for boards to survey themselves in illuminative ways and brings a unique set of analytical skills to the review of board assessments.
In addition to his work with ACCORD LIMITED, Bill is a network executive for a northeastern health system. He possesses significant experience as a leader in strategic planning, governance development, and business analytics. He also has additional leadership experience in hospital and physician group operations and financial management for academic non-profit systems. He is an effective problem-solver skilled in working through complex strategic issues at the corporate and board levels. Bill is known as a strong communicator with the ability to translate technical, clinical, and administrative issues into meaningful information for various audiences.
As an officer on community and health organization boards, Bill brings an understanding of the triangular relationships in governance – management, board leadership, and third-parties (e.g., physicians). He is also a skilled facilitator of group decision making.
Bill holds a B.S. in Economics from Juniata College (Huntingdon, PA) and an MBA, with concentrations in Information Technology, from Binghamton (NY) University.
Luanne R. Stout
Luanne R. Stout is the President/CEO of Luanne R. Stout & Associates, Inc., a governance consulting firm. She has over 40 years of governance experience, including 20 years as Vice President/Chief Governance Officer/Corporate Secretary for one of the largest non-profit health care systems in the country. She has worked with non-profit and public systems, hospitals, physician organizations, joint ventures, and others to develop their governance structure and infrastructure, including after mergers and progressive governance restructuring.
Luanne also specializes in the development of advancing relationships among parent and entity boards, governance infrastructure, board processes and standards, division of authority and authority matrices, engaging board members, board portals, and the development of chief governance officers and governance teams.
Health care systems and hospitals supported by Luanne have been widely recognized for leading edge governance practices by The Joint Commission, the American Hospital Association (including its Blue Ribbon Panels on Governance), the Texas Hospital Association (including its Excellence in Governance Award), the national Malcolm Baldrige National Quality Award examiners, bond credit rating agencies, and others.
Luanne has been published, quoted, and featured in respected trade journal articles and has been a featured speaker in national and state conferences across the country.
Luanne has a Master’s degree in Health Care Administration from the University of Texas at Arlington, a Bachelor’s degree in Interdisciplinary Studies in Health Care Administration from the University of Texas at Arlington, and is a certified nurse paralegal. Although she works across the country, she is based in the Dallas/Fort Worth area.